About Us

Personal Customer Service

We at Hayes & Finch appreciate that it is only with the continuing support of our loyal customers that we have remained in business for the last 130 years. The founders of the business advocated the importance of customer relationships something that is still very much a part of our company ethos today.

As any business in this modern age we offer a full ecommerce site and email facilities to enable you to place orders for Church Furnishings, Vestments, Communion Articles, Votive CandlesVotive Lights, Advent Candles, Altar Wines, Altar Breads & Religious Statues and also request additional product information.

Regardless of the modern purchasing and information methods available we still remain a people's business and will continue to provide a personal, friendly service to our customers.

Mission Statement

With a proud heritage behind us and an optimistic future ahead we remain passionately committed to manufacturing, supplying and delivering quality products and services that meet with the unique needs and expectations of the church.

We strive to surpass our competitors with our level of customer service by managing our business with integrity and in a socially responsible manner.

We place value and emphasis on our staff and foster opportunities for growth so each individual can reach their highest potential for personal and company benefit.

The Executive Team

Hayes & Finch is a fourth generation family business, founded in 1882 by Mr James Finch; today the company is owned by a group of family shareholders most being the great grand children of the founder.

The overall management of the company is in the hands of the executive team, Chairman Alan Gow, Executive Directors Andrew Ware and Karen, and Company Secretary Gordon Cipriani

Alan Gow – Chairman

Alan joined the team as non executive director in May 2011, stepping into the non executive chairmans role in July 2013 when exiting chairman Simon Finch retired. Married to Tessa Finch, great-grandaugher of the founder of the business, Alan continues to maintain a family connection with the 130 year old business.

Currently based in Belgium, as Global Technical Director of Huntsman Polyutheranes, Alan has become a regular visitor to the Hayes & Finch factory working with the executive team and staff alike. With a  First Class (HONS) degree in Chemical Engineering from Cambridge University, and additional study at London Business School, Alan brings a wealth of external experience to the board and the company. 

direct line 0151 523 6303
email  alangow@hfltd.com

Karen – Director

Karen joined the company over 21 years ago and like Simon and fellow director Andrew Ware has worked through the business learning its complexities and gaining an understanding of each of its departments.

Karen’s entry into the company was as Vestment room manager, her background in the clothing industry, and design and pattern cutting skills were used to develop the department and increase the product range on offer to customers. She then moved to the candle department and under the guidance of the production director and Simon, gained knowledge of the candle making process, the primary manufacturing element of the factory. Karen went back to University on a part time basis to study marketing and business to support the marketing requirements of the business.

She then took on the role of marketing manager to create the company catalogues and other marketing materials. In 2003 Karen became an executive director of the company and has specific responsibilities for marketing and production and a shared overall responsibility of the development and strategic direction of the company.

Contact Details

direct line 0151 522 6418
mobile 07971 600 595

Andrew Ware – Director

Andrew has been with Hayes & Finch for 23 years, having joined at the age of 17 as a trainee cabinet maker. Andrew served his time and became a fully qualified cabinet maker before he too then began to learn other areas of the business.

Andrews concentration was given to the furnishing department and the silversmiths’ work shop gaining knowledge of the manufacturing processes in this particular area of the business.

Andrew furthered his own skills by completing a series of computer courses to support the company’s requirements for the need to create computer added designs for both the silversmiths work shop and the wood mill. Andrew’s interests then moved to sales and he became sales representative for Huddersfield, and later company sales manager. In 2005 Andrew became an executive director with specific responsibility for sales and logistics and a shared overall responsibility for the development and strategic direction of the company along with fellow director Karen.

Contact Details

direct line 0151 522 6439
mobile 07976 836 942
email andrewware@hfltd.com

Both directors have gained extensive knowledge of the business by working through it and in it, each has focused on specific key areas of the business meaning between them they have hands on experience in every operational area of the company.

Gordan Cipriani – Company Secretary

Gordon manages the overall accounts for the company; he was promoted to company secretary in 2016.

Gordon is tasked with overseeing all financial and legal matters that impact on the company, keep up to date with all company legal requirements and advise the directors accordingly.

Contact Details

direct line 0151 522 6429
mobile 07557 921 176
email gordoncipriani@hfltd.com

As with many long standing family businesses, the executive team and ultimately the management of the company falls to staff outside of the family as is the case with Hayes & Finch, however, as the personal profiles show the team have grown in and with the business over the last 20 plus years. As long standing members of staff they respect and continue to maintain the ethos that the business was built on.

All customers have access to one of our 4 area account managers and their professional experience of church furnishings and supplies.

Our area managers will visit your church to discuss your purchasing requirements, consolidate your purchases, recommend buying options and alternative products that will save you money.

They will advise on specific projects and offer full support and a truly personal service to you, whether dealing with a small purchase or working through a refurbishment project you undertake with us, from idea to design, to order and delivery.

Area Sales Managers

South West Regional Sales Manager

Adrian Cousins
mobile 07739 890 039
email adriancousins@hfltd.com

South East Regional Sales Manager

Derek Valentine
mobile  07971 600 583
email  derekvalentine@hfltd.com

Northern England /Scotland Regional Sales Manager

Fred Simmonds
mobile 07870 593 394
email fredsimmonds@hfltd.com

North East Regional Sales Manager

Barney Preece
mobile 07971 604 421
email barneypreece@hfltd.com

Ireland Area Sales Manager

Robbie Nevin
mobile 087 163 6198
email robbienevin@hfltd.ie

USA Sales Manager

Andrew Ware
tel 07976 836 942
email andrewware@hfltd.com

Requesting additional information about our products and services

You told us that sometimes before you purchase you need additional information about a product, it's size, how do you clean it, what are the alternatives available.

We have introduced a customers services facility to support any enquiry you may have –

Please call 0845 450 5593 or email sales@hfltd.com with details of your enquiry and we will deal with your request immediately.